About

At Awake Health Care, we go beyond conventional care, striving to create an environment where every individual feels respected, valued, and cared for with compassion.

Key Principles

  • Safety

    Every measure is taken to ensure the safety of our clients, minimising the risks of injury or infection.

    Tools and monitoring systems are in place to uphold a secure environment for those in our care.

  • Dignity

    We value each individual's uniqueness, respecting their privacy and choices.

    Creating a safe environment that prioritises well-being and rights, we strive to foster a sense of dignity in all aspects of care.

  • Independence

    We engage with clients and their families to understand their choices in daily activities, promoting a holistic approach.

    Personalisation of care allows us to tailor our services to individual preferences, fostering a sense of self-respect.

  • Communication

    Professional communication is key to building trust between care providers and clients.

    We listen attentively, speak respectfully, and honour choices, ensuring effective communication in all caregiving tasks.

Choice is a fundamental aspect of our care philosophy. We are genuinely committed to treating all clients with dignity and respect, allowing them to make choices that align with their well-being.

In cases where choices may impact health, we approach the situation with sensitivity, involving family members or contacting healthcare professionals to ensure the best possible outcome.

We understand the importance of privacy in creating a trusting relationship. Simple gestures like knocking before entering a room are signs of respect for our clients' personal space.

We honour their private time, accommodating changes in care schedules when necessary, and strive to build healthy relationships based on mutual trust.

Our commitment to dignity extends to every aspect of care delivery, especially in personal and sensitive tasks.

We educate our caregivers to remain respectful and compassionate, utilising separate rooms when necessary for tasks like washing, bathing, and dressing.

We actively promote social engagement as part of our caregiving approach.

We explore activities tailored to each individual's interests, facilitate family interactions, and encourage participation in community events.

Importantly, we never impose participation – our clients are empowered to decide what suits their preferences.

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